Author: Kevin Kramer

IT Services for Business and Healthcare

Does My Phone System Suck?

5 Signs your Office phone System is killing your business Poor Call Quality Can you hear me now? Your customers and employees shouldn’t have to deal with poor call quality, such as jumbled audio, frequent static, voice delays, or calls that drop unexpectedly. This disrupts communications not just with customers, but within your own organization…
Read more

Is Your Phone System Affecting Patient Care?

Its 8:00 AM, your office has just opened and chances are your phone is ringing off the hook.  Patients are trying to confirm, change or cancel their appointments, get a RX refill, speak to a nurse, etc.  Unless you have  a call center to answer all of these phone calls, chances are that your patients…
Read more

3 Easy Ways Your Practice Can Prevent Cyber-attacks

Just last summer, CNBC reported that 14 million US small businesses are at risk of being hacked. Yes, you read that right: 14 MILLION. That’s simply mind-boggling: 50% of small businesses in the US are vulnerable to cyber-attack. Consider the small business on your left and on your right. Chances are, one of them will fall victim to…
Read more

How A Medical Managed Service Provider Can Change Your Practice Strategy

Every medical practice, small or large, has 3 basic levels of technology support needs. 1. Make sure it works – Every practice, from one Physician to forty, needs IT staff who are able to offer routine maintenance and support, including the updating of hardware and software, handling maintenance, and putting out daily fires. 2. Make…
Read more

Why Your Practice Should Switch From IT to Managed Services

It’s a common question. Because most don’t see IT as an issue until it is one. When there is an IT problem, it is often overwhelming, overtaking every other aspect of your business.   That’s why we love the MSP model. As a managed IT services provider, we know the problems that you could be…
Read more

5 Predictions: Why 2018 Will Be The Future of Healthcare

Healthcare has long been just on the cusp of massive change and futurists’ favorite subject for predictions. From data and analytics, to patient empowerment, the advancements from the past year may indicate the industry is finally about to reach its most pivotal moment yet. Here are five predictions to watch out for in 2018:  …
Read more

5 HIPAA Compliance Best Practices

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) protects health insurance coverage for workers and their families when they change or lose their jobs. Unprotected health information can be a tempting target for hackers and other data thieves as illustrated by the recent data attacks on Anthem, one of the largest health insurers in…
Read more

Why is an MSP Important for Health Care IT Needs?

Automating Healthcare Industry Introduction of automation in pharmacy gave rise to fears that robots will replace human pharmacists. Ultimately, their work became easier as they wasted less time on tasks requiring low cognitive value, and focus on clinical work of high relevance thus increasing productivity at regular worktimes. Moreover, automation cannot replace nurses and doctors.…
Read more

Close Bitnami banner